I’ve never held myself out to be any kind of a guru. The first chapter of The Greatness Guide explains just that. I’m just an ordinary guy doing my best to help people Lead Without a Title and step into the power they were born with – but may have forgotten. But once in a while, I do get it all right. An example.
One morning I was working at home rather than at our office as I needed to go into some deep creative work and that’s a place that allows me to get the job done. I heard a loud noise that caused me to stop and I ran to the window to see what happened. The man who collects the garbage was picking up what seemed to be a thousand pieces that had fallen into the street. Something had happened to the truck’s hydraulic system and all the garbage had fallen out. It wasn’t a pretty scene.
I quickly rushed out to make sure he was ok and asked if I could help. He said he was fine but I could tell he was upset. Who wouldn’t be? I then asked him if he liked coffee. He said: “of course.”
I’d just returned from a series of leadership presentations to high-potential managers in Latin America and in my fridge was a few fresh bags of beautiful coffee that I’d brought home with me. I grabbed one and then headed back out to the garbage collector, presenting it to him and saying: “I really appreciate everything you do and I hope this makes you feel a little better. Thanks a lot.” He smiled. And then got back to work.
Well something very special now happens every week, on trash collection day. My blue box not only gets emptied – it gets walked up to my home and is neatly placed in a certain corner. You may say that’s a small thing but it happens rain or snow, Spring or Fall. It’s the man I met’s gesture of thanks. For my small and simple act of kindness. And it puts a smile on my face every time.
Here’s the leadership idea I’m doing my best to convey: small acts of support/encouragement/kindness tattoo themselves onto the brain cells of those who receive them. In this world of overflowing technology, people ache for instances of humanity. And the Leaders Who Have No Titles that do them, are the people who win.
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