Your Opportunity for Impact More... br> Fri March 12, 2010 Peter Drucker's Secret - Vlog More... br> Mon March 08, 2010 Everyone is a CEO More... br> Thu March 04, 2010 |
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Peter Drucker's Secret - Vlog More... br> Mon March 08, 2010 The Power of Focus - Vlog More... br> Fri February 26, 2010 The Victim Detox - Vlog More... br> Tue February 23, 2010 From Success to Significance - Vlog More... br> Thu February 18, 2010 The Flawless Delivery of Awesome - Vlog More... br> Tue February 16, 2010 Trust Yourself When No One Else Does - Vlog More... br> Thu February 11, 2010 Authentic versus Plastic - Vlog More... br> Tue February 09, 2010 "The Leader Who Had No Title" Coming Soon! More... br> Thu February 04, 2010 Robin Interviews NYC Taxi Driver on Leadership – vlog More... br> Fri November 27, 2009 Robin Sharma - Jordan Leadership Tour - vlog More... br> Wed November 11, 2009 5 Strategies to Handle Criticism - vlog More... br> Mon November 02, 2009 The 8 Things That Billionaires Do ( 22 min segment ) More... br> Tue October 06, 2009 Robin on Leadership in Moscow - vlog More... br> Wed September 23, 2009 Robin on Leadership in New Zealand More... br> Thu August 20, 2009 Robin Sharma interviews Peter Sim from HRnet One -Part 2 - vlog More... br> Wed July 22, 2009 Robin Sharma interviews Peter Sim from HRnet One in Singapore - vlog More... br> Wed July 01, 2009 The Opportunities of These Uncertain Times - vlog More... br> Fri May 22, 2009 Build Your Following - vlog More... br> Tue May 19, 2009 Learning and Singapore - vlog More... br> Thu May 14, 2009 The 6 Rules for Superior Energy and Fitness - vlog More... br> Mon May 11, 2009 |
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Jim Donald Gets It
Wed November 01, 2006
You can have your excuses or you can have your results - but you can't have both. So easy to find excuses not to build relationships and be one of those brilliant souls who masterfully connects with human beings. A mile-long to do list, missed deadlines and forest fires to put out. Who has time to engage in face to face conversations or build rich bonds with the people we work with (or serve)? Jim Donald does. Donald is the CEO of a little coffee company that started in Pike's Place Market in Seattle. He's a pretty busy guy too. Tons of to-dos and places to be. Full schedule like you and me. But he finds time to put people first. Gets the fact that the way you treat your people is the way they'll treat your customers. Understands that when people feel great about themselves, they do great work. Oh, you may have heard about the company he runs. It's called Starbucks.
This guy's amazing. According to the latest issue of FORTUNE, on a good day he personally signs 500 birthday cards for his employees. Spends 45% of his time traveling to Starbucks stores. And when he gets there, guess what he does? Puts on an apron and works shoulder to shoulder with the baristas. Engages his people in conversations. Evangelizes his message and reinforces his vision. Builds culture - and makes his "partners" feel special. Puts people first. And so they help him win.
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Robin Sharma is one of the world's leading experts on leadership and personal development. In a ranking of top guru's in the leadership arena that included Jack Welch, John Maxwell and Jim Collins, Robin was voted #2 globally. (source: leadershipgurus.net)
"A keen observer of life and business, Sharma frames his wisdom in a friendly, accessible way that will appeal to readers at every level of their careers." - Publishers Weekly
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