I'll guess you never considered yourself a mind reader. But you are. Seriously.

I welcome you to consider this idea: A person's behavior broadcasts their beliefs. Every action was once nothing more than a thought in the actor's mind. So what they are doing is simply a reflection of how they are thinking. And their dominant beliefs.

Excellent behavior is the derivative of excellent thinking. Negative actions suggest weak thinking. The good news: change the beliefs and the behavior cannot help but change with them.