One of the most
difficult transitions in anyone's career is the switch
from individual performer to manager or supervisor. Most people
struggle with this change until they realize a simple truth; it's not
their job to get things done, but to get things done through others.
And getting things done through others is a lot easier when you have
talent on your team.
Whether you call them A-players, stars or high-potentials, the most
talented people in an industry are not just 10% more valuable than
their average colleagues they are often two, five or ten times more
valuable. Because of this talented people have more choice in who they
work with and for. This means that you need a strategy for finding, keeping and liberating talent. Here are some guidelines for
creating a talent strategy that gets results for your team and grows
leaders for your organization.
Finding Talent
Know What You Want: Not
every role on your team requires an A-player. What skills or talents will make the difference for your
division? One air transport company realized that they had no problem
finding pilots but really needed negotiators to work with airports to
get landing rights. Once they found the right negotiators their growth
more than doubled. Maybe you need a graphic designer instead of a
programmer, a caring customer service rep instead of a sales person or
an architect instead of an engineer. And once you find that person
don't let their resume or appearance get in the way.
Always be looking: You can't expect an A-player to be
available when you have an opening. Keep an eye out for the skills and
attitude you need all the time. If necessary, find a role for a
talented person that becomes available.
Look Everywhere:
Talented people usually aren't looking for work so
you may not find them on job boards. Yes, check out resumes, however,
look at competitors, suppliers and your network for the people you
need. One financial planning company regularly hires teachers to sell
their products because of their ability to educate clients. What skills
do you need that might be in other industries? When you get beyond the
need for specific experience you open up a universe of possibilities.
Keeping Talent
Challenge Them: Beyond a
certain point (usually a bit higher than
average) pay ceases to motivate people. What really engages talented
people is challenging work. Allow them to prove themselves. Give them
challenging, important projects that make a difference. You'll be
amazed by their performance.
Talent Loves Company:
High performers love working with other high performers. Instead of
putting your A players on different projects put them all on one
important project. They'll thrive on each other's energy and skills.
Get Out of the Way: The
more talented people often require less help than most other people.
Once you have given them clear goals and honest performance feedback
your job is to give them tools and remove barriers. Learn to get
comfortable with people who are probably far better than you at what
they do.
Liberating Talent
Expose them to Senior Leadership:
Don't be afraid to show your people off to your boss and their boss.
Talented people thrive on that kind of challenge and it shows the
organization that you are a star magnet.
Become the Pipeline:
Nothing will make you more valuable to your
organization than becoming the go to person for talent. Give your
people the opportunity to work elsewhere in the organization. Put them
on cross-functional teams, loan them to other managers or even promote
them into completely new roles.
Create Alumni: A large
consulting company assumes that most of their talented people will
leave within 5-7 years of hiring. They support
their people as they move on and in so doing create a powerful alumni
network
that brings in more business and more talent. You won't have A-players
forever. Make sure that when they move on they think of you first.
In
Leadership,
QUOTES TO REFLECT ON
"With big gifts come great responsibilities. You have a duty to shine." Robin Sharma
"Treat people as if they were what they ought to be and help them become what they are capable of being." Goethe
"Key rule for developing dazzling performers: either you are elevating your people by the way you treat them or you are minimizing them. There is no half-way when it comes to celebrating the human beings who give you the best hours of the best days of their lives." Robin Sharma
Our learning programs have helped thousands of
individuals and companies dramatically improve their accountability,
productivity and customer service. Our clients include FedEx, GE, BP,
Nike, IBM, Castrol, Unilever, The Harvard Business School, Microsoft,
Yale University, NASA and many
more of the world's best known organizations.
Independent
Survey Puts Robin as #2 in the Top Ten List of Leadership Gurus Leadershipgurus.net
ranked Robin #2 of the top 10 leadership gurus in the world. In a
survey that went to over 22,000 business thinkers world-wide Robin was
recognized for the originality of his ideas, his international impact
and his presentation style.
ORGANIZATIONAL
SOLUTIONS
Take your team and organization to the next level of "world-class".
Leadership presentations, seminars and speeches are content-rich,
dynamic, high impact and are proven to deliver strong return on
investment for training expenditure. Robin's presentations have helped
thousands of leaders around the world deliver better results and
achieve corporate strategic objectives.
Keynotes and Workshops: Bring
Robin to your sales meeting or association conference and experience
one of the superstars of the professional speaking industry. He will
wow your people with his powerful and results-oriented insights into
leadership. Want
more details?